Network operations center (NOC) monitoring is critical for assessing dark fiber or active fiber networks and accurately responding to issues in a timely manner. While your standard NOC service may offer advantages over self-monitoring or manual processes, Tilson’s NOC goes the extra mile with additional benefits that enhance network reliability, minimize downtime, allow for informed decision-making, and improve proactive maintenance.
Dark fiber refers to fiber optic infrastructure that is deployed but not currently in use. These unused or unlit optical fiber cables have the potential to carry a large amount of data and are commonly leased to carriers and internet service providers. While the leased fiber is lit with a customer’s electronics, providers and carriers may still want the fiber owner to monitor the performance of the fiber and respond to any issues.
Monitoring dark fiber through a NOC service involves tracking network performance, integrity, and security, and responding to issues, both proactively and in the moment. While this monitoring is crucial for managing reliable fiber networks, Tilson’s NOC provides additional benefits beyond your standard NOC service to keep your network at its peak, including:
Each network is different, and Tilson’s NOC uses a strategic combination of systems to provide best-in-class monitoring for the unique needs of each client. A common practice is the use of an optical time-domain reflectometer (OTDR), which sends short pulses of light down fiber cables to detect and pinpoint anomalies or breaks. In addition, a distributed fiber optic sensing (DFOS) tool is used to detect changes in temperature and vibration which is particularly useful for security purposes. Tilson deploys remote testing units to perform automatic and on-demand tests that gather valuable insights without the need for physical intervention. However, when physical inspections are required, Tilson has the advantage of an in-house outside plant team. This nationwide team of experts responds at a moment’s notice to resolve network issues.
By combining our customizable state-of-the-art systems and hardware with our national footprint, Tilson’s NOC provides the most robust dark fiber monitoring and the fastest response times for issue resolution. With benefits beyond your standard NOC service, Tilson ensures you are never in the dark to the status of your dark fiber network.
Contact Tilson’s NOC team today to learn how your dark fiber or active fiber network will benefit from enhanced NOC monitoring services.