Tilson’s Network Operations Center (NOC) provides 24×7 operations for more than a dozen different network owners. Our network monitoring and management solutions monitor and interact with devices on or off network and integrate seamlessly with other systems through well-defined APIs and processes. Remote or onsite, Tilson’s Network Operations Center utilizes proprietary, cloud-based Operations and Management solutions native to Azure, and fully compatible with Amazon Web Services.
Tilson’s NOC monitors and maintains nodes completely out-of- band using wireless connected M2M cellular modem or we can work with you to establish secure connections through your networks. We offer fully customizable monitoring templates to allow for any combination of monitoring of on-site equipment to include radios, routers, switching, and servers.
Tilson’s NOC team has well established processes and procedures that ensure that any events or incidents are tracked, triaged, and resolved within SLA timeframes.
Tilson’s experience and expertise in network and infrastructure deployments means we have the right tools and knowledge to bring your network online during the most critical phase of any deployment. Our network experts stand ready to skillfully take your network from built to fully mission capable.
Once integrated and operational, all systems are monitored around the clock using Tilson proprietary Network Monitoring Suite for enhanced interoperability.
Tilson’s national maintenance program operates on the same ticketing platform and systems as the NOC to ensure the seamless integration and hand-off of incidents should field dispatching be necessary.
As a turn-key and specialty network provider to clients including Wave Transit, the State of Maine, and the State of New Hampshire, Tilson’s integrated in-house expertise equips us to partner with network owners of all types and sizes, anywhere in the U.S. The foundation of our program is built on a network of more than 600 employees that design, manage, and maintain telecommunication networks across the country and many state and local entities rely on our services to maintain their Intelligent Transportation Systems (ITS).
Tilson brings several telecommunications-centric services under one roof. We help our clients develop an understanding of their needs by working with them to articulate where they currently stand, where they reasonably would like to be, and helping to map out the necessary steps to take. Our deep bench of in-house resources allows us to participate in projects from conception and planning through engineering and construction. Tilson’s engineering department supports consulting and planning engagements with fiber designs as part of many preplanning exercises and often moves into detailed engineering once funding is secured.
Learn more about our Network Deployment Services.