Tilson’s Network Operations Center (NOC) team successfully designed a high-performance broadband network for a remote island off the coast of New York, ensuring reliable internet access in an otherwise isolated location. Our team not only designed and deployed the network infrastructure but also integrated advanced redundancy measures to maintain connectivity. From installation to ongoing monitoring, Tilson is dedicated to keeping the island connected and accessible, no matter what.
The island’s unique location poses several challenges for broadband infrastructure. It faces severe weather conditions, including strong winds, winter storms, and corrosive sea spray. To overcome these challenges and ensure reliable internet access, the network had to be designed with multiple connectivity paths. Additionally, the small, privately owned nature of the island required a compact network design to minimize labor and maintenance costs.
Tilson’s in-house team of engineers, technology experts, and construction crews ensure a streamlined approach to design and build services, optimizing costs and meeting client specifications throughout the project.
For the island’s network, Tilson implemented a dual connectivity solution. The primary connection uses a wireless link to the mainland, while a satellite connection serves as a backup. This setup enables a seamless transition between connections, ensuring that users experience no downtime or interruptions, even if the primary connection encounters disruptions.
The equipment for both the wireless and the satellite connections was designed to be compact and easily transportable. This minimized shipping and installation costs and reduced the project’s physical footprint on the island.
Once the equipment was configured and installed, Tilson’s NOC provided ongoing network monitoring services. The NOC actively analyzes network performance to identify and address potential issues before they affect service, and automatically responds to major disruptions.
Tilson provides customized NOC monitoring and support services to match each client’s project goals. For the island in New York, we manage remote configure and adjustments, while allowing the client to oversee certain aspects of infrastructure they would prefer to support themselves.
With Tilson’s NOC expertise in network design and monitoring, we successfully met all the network requirements for the island, overcoming the challenges of a remote and harsh environment. Since installation, the network has not experienced any outages and has exceeded customer expectations.
Contact us to learn how Tilson’s NOC can enhance the performance of your new or existing broadband network.